By outsourcing your IT support services, you can lower your business operating costs. However, it come with a higher risk, if it is not managed properly.Running a SME is tough work, an entrepreneur is required to wear multiple hats and do multiple tasks. However, research has shown that multi-tasking may lead to lower productivity. This is obvious as it takes time and effort to switch and adapt to new roles and tasks. Besides, learning non-core competency knowledge is beneficial to personal development, but it does not lead to business growth. To a SME entrepreneur, business growth is the main reason why they chose to do business. That is why SME should consider to outsource their IT Support Services and focus on the business core competencies. In doing so, they will achieve success faster.